Frequently Asked Questions
Everything you need to know about finding your signature scent.
Are your fragrances 100% authentic?
Yes, all products sold on Perfume Empire are 100% genuine and original brand name fragrances. We take pride in sourcing directly from authorized distributors to ensure you receive the highest quality perfume.
How long will it take for my order to arrive?
Standard shipping usually takes 3-7 business days within the continental US. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for opened fragrances?
To maintain hygiene and quality standards, we only accept returns on unopened and unused items in their original packaging within 30 days of purchase. Please contact our support team to initiate a return.
What is the difference between EDT and EDP?
Eau de Parfum (EDP) contains a higher concentration of fragrance oils (15-20%), resulting in a longer-lasting scent. Eau de Toilette (EDT) has a lower concentration (5-15%) and is generally lighter and better for daytime wear.
Do you offer international shipping?
Currently, we ship to select international locations. Shipping rates and delivery times vary by country. Please note that customs duties and taxes are the responsibility of the recipient.
How should I store my perfume to keep it fresh?
Perfume should be stored in a cool, dry place away from direct sunlight and extreme temperature fluctuations. Keeping your bottle in its original box or a dark drawer will help preserve the scent integrity for years.